ii        Helping Someone Improve Her/His English

Adapted from Adult Language Training Volunteer Tutor Information

 

a.       Techniques to Try:

1.     If the learner doesn’t understand, repeat your point using different words.  Remember, speaking louder isn’t usually the answer!

 

2.     Relax, be yourself.  Have a sense of humour.  Smiles help overcome the language barrier.

 

3.     Use correct everyday language.  Don’t speak broken English or drop articles or subjects, as this is not helpful in the long run.  Don’t say “sign name on paper” when you mean, “sign your name on the paper.”

 

4.     Use some idioms and phrases to set an informal tone.  These phrases are very important in communication but are not often taught or learned in English school.

 

5.     Speak naturally.  Do not exaggerate your speech or slow down your rate too much.  Sometimes for spelling or pronunciation purposes you will need to repeat or say something more slowly.

 

6.     Be patient.  When someone is communication in a second language, remember that they are listening to what you are saying, maybe translating a word in their head, putting together a response and then saying that response.  There’s a lot going on!

 

7.     Avoid false praise.  It is insincere and patronising.  When noticeable improvement has been made, acknowledge it.  Sympathise with struggles. 

 

8.     Learn from your students.  Show respect.  These are people with life experience, wisdom and expertise.  Encourage questions and be open to discussing Canadian culture and systems. 

 

9.     Check comprehension often.  Ask specific questions such as “Do you know the word multiply” rather than asking “Do you understand?”

 

10. Guide and assist but don’t foster dependency.  Learners need information and language skills not someone to take over their life.

 

11. Ask if the learner wants to be corrected.  Focus on one or two things – pronunciation of certain sounds, phrasal verbs or vocabulary.

 

12. Pay attention to the body and facial language.  Discuss this “unwritten” language in the classroom.  What does it convey?  What are the possible ramifications in the wider Canadian context? 

 

13. It is more useful to recognise patterns than to try to memorise grammar rules.  Try to recognise the patterns we use in English to allow the learner to develop skills of transferring.  For instance, we often add ‘-ed’ to form the past tense.  Show a few examples.

 

b.                 Giving Feedback

Adapted from material created by Joanne Pettis

 

The negative….

…and the Positive

Doesn’t know the right words to describe an activity

Uses limited everyday vocabulary

Doesn’t know the present or past tense

Demonstrates little control of basic structures

Doesn’t’ know how to respond to a greeting

Functions minimally in face-to-face situations

Can’t answer questions outside own immediate experience

Responds appropriately to WH- questions, in a familiar context

Can’t read

Recognizes one or two high frequency words in print

Cant write

Can copy some numbers and letters with difficulty

Misuses present perfect tense

Would benefit from a review of perfect tenses

Hasn’t progressed beyond basic understand of simple greetings

Can follow and respond to simple greetings

Can’t string 3 words together to make a sentence

Describes a situation with frequent inaccuracies

Can’t follow the most simple instructions

Demonstrates minimal understanding of simple instructions

Doesn’t use capital letters correctly

Would benefit from a review of rules on capitalisation

 

I can’t understand a word he says

Would benefit from specific help with pronunciation

Takes a long time to say what she wants to say

Can respond appropriately, but with much hesitation

I have to repeat everything for him to understand

Needs much support in speech

Cannot scan for information, for instance, on a course calendar

Needs help with reading strategies

Has trouble understanding the sequencing of events in reading

Occasional evidence of understanding of time reference

She’s missing many verbs and articles

Communicates using single words and short sentences

Can’t talk without using her hands

Uses gestures to compensate for lack of vocabulary

Doesn’t want to speak unless what she says is perfect

Needs more confidence in oral communication

Talks non-stop and makes many mistakes

Clear evidence of connected discourse, but with frequent inaccuracies

 

 

 

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